Items will be packed and shipped within three days of ordering. Items will not be shipped on weekends or public holidays.
All orders are shipped from Dunedin, New Zealand.
All New Zealand orders will be delivered within 5 working days after items have been shipped. Items will be sent using NZ parcel post and will include a tracking number which will be provided once item is shipped.
All Australian orders will be delivered within 15 working days after items have been shipped. Items will be sent using NZ international post and will include a tracking number which will be provided once item is shipped.
Karaoke Superstars does not take responsibility for any items lost or damaged during shipping
If your item isn't quite right please email firstname.lastname@example.org within 24 hours of receiving your product to organise a full refund (exclusive of shipping costs) . Item must be returned to
197b Cumberland Street
with in 7 days of receiving your item for refund. Karaoke Superstars will not cover these shipping costs.
Items must be in original condition for refund / store credit to be considered.
Once items have been returned in their original condition a refund will be processed.
RETURNS ARE ONLY OFFERED ON FULL PRICE ITEMS